Watching stays free, forever. Money on BackstagePass only ever buys proximity — standing in the room, a seat for a night, the moment itself, a numbered unit fired live. Never a locker of files. Everything you buy lands on one page, Account, itemized from real purchase records.
- A Pass with its locked terms: what renews, when, at what price — and Cancel one tap away.
- A ticket names its tense: the room live and after, or LIVE ONLY. Self-serve refund until 24 hours before the show.
- A drop shows its unit number — no. 89 of 100 — because the number is the artifact.
A Pass
A Backstage Pass is standing in a creator's room: the badge on your name, doors that open for you, the After-Party, whatever rungs that creator put behind it — each Pass card says exactly what it gets you, and the member count on it is real. A subscription renews only at the price and period locked in when you bought; the terms print on your account page in the same words. Cancel is two taps from the room you bought — one tap here, one honest confirm there, paid-through stays yours. Pause works the same way: you keep what you paid for, and resuming is one tap.
A ticket
A seat for one night. The price is what the door said when you tapped (early-bird phases price the button; sold tickets keep their stamped price), seats are enforced at purchase so a full house is really full, and the ticket names its tense — replay included, or LIVE ONLY. Refunds: self-serve, in full, until 24 hours before the show, right from your account page. A canceled show refunds every ticket automatically, no asking.
You can also buy a seat as a gift — for someone by number or email. It's a paid seat waiting at the door, theirs the moment they come in; until they claim it you can cancel it in the same 24-hour window.
A drop
Numbered units fired live. BUY takes a 60-second hold on a specific unit — no money. CONFIRM is the only moment a charge happens; let it lapse and the unit goes back, and the screen says the whole truth: nothing was charged. Your unit number is on your account page, because the number is the artifact. A drop that didn't sell out stays buyable from the replay, at the beat it dropped.
Tips
The moment itself: presets from $5, your message with your name on it (or quietly, if your room dials say so).
Where the money actually moves
Checkout happens on the web, against the creator's own merchant account, and your account page shows two layers on purpose: the terms you tapped (our rows) and the charges the biller confirms (their receipts). If they ever disagree, the page says so instead of papering over it.